External Web Reservations

SkyWare's Outward Facing Web Reservation site may be accessed through Skyware by using the Web Reservations command found in the Web section of the Other Front Desk Tasks Menu, which provides a view of the interface seen by the end user when they make a reservation from the web. This can be useful if a customer calls with questions while trying to make a web reservation.

ALL Skyware customers have access to our basic online Web Reservation (Web Booking Engine). If your Property utilizes the free version, the CSS file used in generating it will be supplied to you for use by your own WebMaster to allow tailoring changes (such as background colors and font selections) to be made. Upgrading to our NEW purchased (ADA compliant) version means that Skyware's own WebMaster will enact any such customization for you. If you wish have not yet already, and wish to UPGRADE the Web Reservation (Web Booking Engine) site version used by your Property, please contact us at  Sales@SkywareSystems.com.

Customizing the information shown on this screen allows you to alter the appearance dramatically, by adding your Property image and accommodation images, and allows you to include as much or as little information about the rooms or sites available at your Property as you wish, to add any declaimers, your custom confirmation or cancellation policies, to specify any packages available, select what rates should be used for booking on the web (including any negotiated rates if desired) and add a message to the general screen display to be seen when the web page is opened. This provides flexibility and allows you to keep your outward facing web reservation system appearing current. (See External Web Reservations Set Up for more details on how to configure what will be seen on the booking website)

To view the Outward Facing Web Reservation site:

 

Select the Web Reservation command: 

 

Access the Other Front Desk Tasks Menu:

 

Depending on your Skyware Systems set-up, you may or may not have a quick menu option for the Other Front Desk Tasks Menu area. If you can, select Other => from the Quick Menu on the left side of the screen.

OR

Select Other => from the Other section (bottom right) of the Full Menu.

Click the icon on the left or the words "Full Menu" on the right for the Full menu.

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

From the Other Section, select Other =>.

This will display the Other Front Desk Tasks Menu.

 

The Other Front Desk Tasks Menu area is divided into four sections: Other List 1, Other List 2, Documents and Web.

The Web Reservation command is in the Web Section of the Other Front Desk Tasks Menu.

 

When selected, the Outward Facing Web Reservation site will appear, showing the booking site as it is will be viewed on-line by any potential guests.

The guest will select the dates, the desired room type and the number of adults and children, as well as any other available options that they wish. A valid credit card will need to be entered in order to save the reservation. When the reservation has been completed, the system will display a confirmation screen with the confirmation number, and the reservation will be added into the Skyware system.

Date Updated April 12, 2021